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FAQ

Ordering Frequently Asked Questions

1. What payment methods do you accept?

We accept Visa, Master Card, Discover, American Express, PayPal and Amazon payments.

2. How are your sale item prices so low?

We carry overstock jewelry from previous year collections and offer them to our customers at deep discounts.

3. Will I be charged sales tax?

No, not if the package is being shipped outside of Georgia. We only charge sales tax for items shipped to Georgia.

4. Is shopping with SettyGallery.com secure?

We recognize that trust in the online marketplace is of the utmost importance to consumers today. Setty Gallery uses the latest technology known as SSL (Secure Sockets Layer) provided by GeoTrust® to secure all transactions. Site security is checked daily.

5. Can I place an order over the phone?

Yes. Simply contact us during business hours at 1-800-216-8066 or 303-229-2194 from outside the USA to place your order over the phone.

6. Can I send someone a gift from Setty Gallery or ship to a different address than mine?

Yes. Simply indicate the two addresses during the ordering process

7. What makes SettyGallery.com unique?

We do our best to keep our customers happy  -  from our friendly and personal customer service, user friendly web site,  free domestic shipping or one low cost per order worldwide and our easy return policy. We also are proud to offer our customers a unique selection of handmade jewelry designers.  We value your business and value their returned business.

Shipping Frequently Asked Questions

1. What is the cost for shipping?

Shipping is FREE for all products shipped in the U.S. We charge on low cost per order for international orders. See our shipping policy.

2. Where do you ship to? 

We ship to virtually any address in the world.  We use FedEx Express and United States Postal Service for all shipments. 

Refund Frequently Asked Questions

1. What is your return policy?

Buy with confidence! We offer a 30 days return policy. See our return policy.


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